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Create Amazing Customer Experience
with Packaging Videos

USE MARQ FOR FREE
Watch Demo Video

Drive immediate business impact with MARQ

Effortlessly record packaging process and send customized videos to
your customers to create a unique, memorable customer experience.
15.5%
Net Sales
Increase
90%
Click-Through
Rate
12.3%
Repurchase Rate
Increase
30%
Return Rate
Reduction

Our Customers

MARQ helps online retail brands take customer experience to the next level.
CAMDON Jewelry
US, Europe, Mid East
CAMDON Jewelry is a specialty fine jewelry wholesaler based in Israel and Spain
Supplies 10,000 luxury jewelry with $500+ price point to retailers across the world
Uses MARQ for Video Marketing and Return Claims Management

“We used to spend a lot of time constantly dealing with unfair return claims. After using MARQ, those claims have almost disappeared. We also love to monitor our employees and also motivate them to grow our productivity.”

Claire Tilbury, CEO
Ollie
United States
Ollie is a US-based sports brand that sells high-end water bottles and outdoor clothing
Sells about 1,200 water bottles a month
Uses MARQ for Return Claims Management and Video Marketing

“Using MARQ differentiates us from other competitors in the market. Our customers appreciate the customized videos they receive and this attracts even more customers to our brand.”

- Sang Lee, CEO
CAMDON Jewelry
United States, Europe, Middle East
CAMDON Jewelry is a specialty fine jewelry wholesaler based in Israel and Spain
Supplies 10,000 luxury jewelry with $500+ price point to retailers across the world
Uses MARQ for Video Marketing and Return Claims Management

“We used to spend a lot of time constantly dealing with unfair return claims. After using MARQ, those claims have almost disappeared. We also love to monitor our employees and also motivate them to grow our productivity.”

– Claire Tilbury, CEO
Ollie
United States
Ollie is a US-based sports brand that sells high-end water bottles and outdoor clothing
Sells about 1,200 water bottles a month
Uses MARQ for Return Claims Management and Video Marketing

“Using MARQ differentiates us from other competitors in the market. Our customers appreciate the customized videos they receive and this attracts even more customers to our brand.”

– Sang Lee, CEO
SEE ALL CUSTOMERS

How It Works

Install, pack and send in three simple steps

1. Setup Recording

Install our app on your mobile device. Place your mobile device over the packing desk and start recording when you are ready.

2. Pack Your Order

Start packing. Once you are done, press the Stop Record button. This will automatically upload your videos to our online dashboard.

3. Review and Send Video

Review and send videos on your dashboard. All videos would be marked with timestamps and brand logo.

Our Software

A complete suite of features built to operate with a click of a button
Manage

Easily manage all of your packing videos from a single dashboard, and search past videos using a tracking number or customer information.

Send

Review your customer information and deliver high-quality packing videos directly to your customers' inbox.

Monitor

Review the quality of the packing process and assess your customers' claims by examining the time-stamped video.

Capture

Capture key moments by taking snapshots of the video to collect evidence that supports your case in case a return dispute arises.

Customize

Provide your customer with a branded marketing page unique to your company.

Connect

Display integrated banners and links to boost sales and increase repeat customers.

Turn your return claims into a growth engine
USE MARQ FOR FREE